BookingPal, an Irvine based industry leader in the fast growing vacation rental market, is seeking a self-motivated individual with strong business development Skills, customer service, and a commitment to excellence in the hospitality sector to be its newest Account Manager.
The Account Manager is responsible for working directly with vacation rental supplier clients and creating recommendations/action plans that help them grow booked room nights and revenue from over 25 distribution channels including Airbnb, Expedia, Booking.com, Orbitz, Priceline, etc. The account manager will maintain and grow the high levels of service already established, deliver on productivity targets by ensuring inventory levels and promotions match market demand, and develop a strong network of relationships to gain support from OTA and other market influencers. You will also be responsible for growing the BookingPal brand by bringing on new properties through your existing portfolio, conferences and trade shows, and self-generated leads.
This Account Manager will report to the VP of Sales.
The compensation includes Base+commission+bonus+benefits.
Responsible for account management
Grow business through recruiting adding new property managers
Provide expert advisory services to partners by understanding key partner objectives, need periods, ADR, yield management, system/technology constraints and opportunities.
Provide meaningful monthly and quarterly performance reporting and create account strategy from data analysis
Act as a liaison between partner and partner facing systems and services
Represent company at industry related tradeshows and host suppliers at company sponsored events
Train new and existing accounts on company tools
Conduct system demonstrations for potential and existing customers
Proactively solve and address customer challenges and issues
Travel to markets, corporate office, and other off-sites as required
Education and Experience
At least 2 years of experience in a relationship management role
Bachelor’s degree or equivalent training and experience
Industry and lodging contacts
Recent hospitality or Online Travel Agent experience
Proven track record of achievement
Strong written and verbal communication skills; including fundamental presentation skills and ability to articulate ideas clearly and appropriately to influence others
Energetic phone presence and excellent active listening skills
Ability to sell
Ability to respond to shifting priorities, demands and timelines
Ability to thrive in a multi-tasked, fast paced environment
Professional “get it done” attitude and work ethic
Above average analytical skills and data-driven decision-making
Aggressive drive to achieve high targets – results oriented
Experience with Microsoft Excel, Word and PowerPoint
Must be able to work independently and with a team
Strong accountability and commitment to excellence